FAQ


HOW DO I ORDER ONLINE?

When you find something you like, click the ADD TO CART button next to that item. It will be saved in your Shopping Cart until you are ready to check out. You will have plenty of time to review and change your order before you submit it.

 

IS IT SAFE TO USE MY CREDIT CARD INFORMATION ON THE WEBSITE?

Yes. All information you transmit to Mailbox Emporium is protected with the most advanced security measures available. Or if you prefer, you can browse our on-line catalog and make your selections, then simply phone your order to 1-888-352-9194 or fax it to 1-866-408-3925 or email it to orders@mailboxemporium.com

 

WHAT TYPE OF PAYMENT DOES MAILBOX EMPORIUM ACCEPT?

We accept all major credit cards (Visa, MasterCard, American Express and Discover), PayPal, and check. If paying by check please refer to our ordering page for instructions.

 

DOES MAILBOX EMPORIUM CHARGE SALES TAX?

Sales tax is applied to all orders shipped to New York. States that also are charged sales tax (depending on item(s)) are California, Florida, Maryland and Ohio. If ordering online, sales tax other than NY is sometimes added after the order is placed.

 

DOES MAILBOX EMPORIUM OFFER FASTER SHIPPING?

Yes, we do offer 1 or 2 day delivery on several of our products for an extra charge. Please call, chat, or email us for information.

 

DOES MAILBOX EMPORIUM SHIP INTERNATIONALLY?

Yes, we welcome international orders. Please contact us for a shipping quote!

 

WHERE CAN I FIND INSTALLATION INSTRUCTIONS?

We have installation instructions for every product we offer. On some items a link for the instructions is located on the item page. If the item does not have a link please contact us and we would be happy to email or fax you the instructions.

 

DO YOU INSTALL?

Yes! We offer installation on any of our mailboxes (for an additional charge). Please contact us if you would like to add installation to your order. If you are checking out online you may add “installation needed” in the checkout notes and we will contact you.

 

Still have a question? Please chat with us or leave a message! We are always happy to help!